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Customer Facing Team Member -Bloem

Free State

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Customer Facing Team Member -Bloem
KFC – Free State

To provide an excellent service to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area

Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC Manual
Prepare products using approved KFC procedures
Monitor product quality by checking and acting upon expiration dates and times for products
Ensure the correct use of product holding equipment in respect of holding times and temperatures
Keep the Customer Service Area and Front Counter clean and tidy
Follow all cash handling procedures as per Company Standards
Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention
Adhere to Yum’s culture principles
Be obsessed about Customer Service by achieving at standard audit results and woowing our customers on every shift
Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor
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