Call centre

Junior Technical Customer Call Centre Agent
Centurion, Gauteng•Remote work available

Job details
R6 000 – R8 000 a month
Job Type
Experience:IT , 1 year (Preferred)
call center, 1 year (Preferred)
Licence:Driver (Preferred)

Full Job Description
Instacom the leading Push to Talk and Workforce Management company in South Africa is looking for a young technical customer agent to assist with remote technical support to clients in our Customer Care Centre in Centurion, Gauteng.
Basic duties include:
Customer service (over the phone support)
Ticket and email handling
Setup of Android and iPhone devices
Help set up and install new hardware & software
An honest, hard-working, self-disciplined, motivated and energetic individual will be top prioritised.
Minimum skills and competencies:
Matric Qualification- IT qualifications (advantageous)
Great communication skills
Must be able to build a relationship with clients
Mid-Level technical knowledge
Good admin skills
Afrikaans fluent read/write
English fluent read/write
Must be able to work with difficult customers
Excellent customer service
Own transport
Job Types: Full-time, Permanent
Salary: R6,000.00 to R8,000.00 /month
IT : 1 year (Preferred)
call center: 1 year (Preferred)
Driver (Preferred)
Work Remotely:
Temporarily due to COVID-19
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