Capitec is hiring


freerecruit.co.za
Vosloorus, Gauteng


Purpose Statement 

To welcome the clients and coordinate the branch flow through efficient queue functioning, ensuring the correct client documentation is available, and addressing client flow problems promptly. 
Experience 

At least 1 year’s client service experience within a retail/ financial/ banking environment 

Qualifications (Minimum) 

Grade 12 National Certificate / Vocational 

Qualifications (Ideal or Preferred) 

n/a 

Knowledge 

Knowledge of Capitec Bank products and business processes (internal) 

Skills 

Communications Skills 
Interpersonal & Relationship management Skills 
Analytical Skills 
Computer Literacy (MS Word, MS Excel, MS Outlook) 

Competencies 

Persuading and Influencing_Negotiating Agreements 
Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations 
Persuading and Influencing_Making Convincing Arguments 
Adhering to Principles and Values_Showing Community and Social Responsibility 
Following Instructions and Procedures_Accepting Direction 
Adhering to Principles and Values_Acting with Integrity 
Delivering Results and Meeting Customer Expectations_Serving Customers 
Relating and Networking_Managing Political Situations 
Following Instructions and Procedures_Following Policies and Procedures 
Relating and Networking_Creating and Maintaining Networks 
Relating and Networking_Establishing Relationships 
Adhering to Principles and Values 
Relating and Networking_Interacting with People at Different Levels 
Entrepreneurial and Commercial Thinking_Entrepreneurial Thinking 
Persuading and Influencing 
Entrepreneurial and Commercial Thinking_Controlling Costs 
Presenting and Communicating Information 
Delivering Results and Meeting Customer Expectations_Delivering High Quality Work 
Following Instructions and Procedures 
Entrepreneurial and Commercial Thinking 
Following Instructions and Procedures_Managing Risk 
Following Instructions and Procedures_Managing Time 
Adhering to Principles and Values_Demonstrating Beliefs and Principles 
Presenting and Communicating Information_Communicating Effectively 
Relating and Networking 
Following Instructions and Procedures_Managing Meetings 
Entrepreneurial and Commercial Thinking_Navigating Organisations 
Persuading and Influencing_Making a Strong Impression
Following Instructions and Procedures_Working Safely 
Presenting and Communicating information_Presenting and Public Speaking 
Entrepreneurial and Commercial Thinking_Leveraging Opportunities 
Delivering Results and Meeting Customer Expectations_Championing Customer Needs 
Delivering Results and Meeting Customer Expectations 

Additional Information 

Clear criminal and credit record 
Must have access to transport (personal/public) 
Flexible and mobile across regions is an advantage 
Must meet the minimum requirements on psychometric assessments 
Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system 

Please click on “Apply for job” below and follow the link to the online application form.
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