Parts Sales Man

South Africa
Position Description
Position Title : Parts Salesman

The main purpose of the job is the sale of parts and to liaison with customers

Reporting: This role will report to the Team Leader

Job Objectives
Client liaison – Build good relationship between Company and Customer
Ensure zero customer complaints
Receive sales order from client
Timeous processing of parts sales
Preparation of quotes and invoices
Quotes, customer orders & invoices are correctly filed at all times.
Ordering urgent orders from central warehouse
Invoice register up to date at all times
Distributing back order parts to relevant customer
Parts catalogue up to date at all times
Monitoring delivery and collection of parts to customers
Monitoring picking of customer invoices
Follow up on V.O.R orders from customers and give feedback
Filing of quotes, customer orders and invoices
Control of invoice register
Assisting with stock take procedures
Overtime and Standby
Updating and maintenance on all Parts Catalogues
Achieve Sales Targets/ KPIs
Assisting in all parts operations where requested
Create and maintain Customer Base
Daily follow-up on customers
Obtaining of new customers
Compliance to ISO 9001 and Safety
All process in your area of responsibility are following ISO standard
Ensure the safety process are followed
Ensure the Safety Act and Regulation is adhered to
Provide assistance to Warehouse Supervisor/Controller when required

Education and Job Experience

Must have Matric or Grade 12
Parts Sales Certification
Must have 3 years previous experience in the commercial trucking industry
Must be Computer Literate
Technical background of parts would be an advantage

Job Knowledge and Skills

Must have good interpersonal skills
Must be self motivated
Must have good admin and organizational skills
Must have the ability to pay close attention to detail and meet deadlines
Must be able to work under pressure

Key Competencies
Customer skills, friendly, get on well with people.
Neat, confident, self-motivated, able to perform under pressure and honesty.
Admin and good organisational skills as well as the ability to pay close attention to detail and meet tight deadlines.
Computer skills, GDS/SAP.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer

About us
The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. Together we move the world we want to live in and help our customers keep their promises.
Auto req ID
Volvo Trucks
State / Province
Employment/Assignment Type
Travel Required (maximum)
Occasional Travel
Functional Area
Last application date
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