Senior Clerk Position


Description

Position: Senior Clerk

Department: Finance
Division: Revenue Management
Salary: R201 756 – R276 744 per annum (plus benefits)

Core Responsibilities:

Ensure the effective execution of Debt Collection and Credit Control policy
Perform operational processes to ensure the operational processes are delivered within approved service and Batho Pele standards
Ensure that completed work adhere to governance and legislative requirements to ensure governance compliance and reduction / elimination of risk in the division
Perform financial processes to comply with the requirements of the legislative framework and Acts (i.e. MFMA, MSA, policies, procedures and circulars) and the Credit Control policy
Ensure proper record keeping and filling of work done
Capture payment extensions and arrangements in respect of account holders on financial system.
Perform follow-up in respect of arrangement debtors to ensure compliance with terms.
Interact with disconnected customers and assist and provide accurate information regarding account enquiries.
Receive confirmation of payments and issue reconnection instructions
Attend to all customer related enquiries, review, correct and respond


Qualifications

Minimum Requirements:

Grade 12 or relevant equivalent NQF Level 4 qualification
3 – 5 years’ experience in a similar environment
Interpersonal skills

Enquiries: Tel: 0860 54 3000; E-mail: call.centre@ekurhuleni.gov.za

Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.

Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful.

The City of Ekurhuleni subscribes to the principles of the Employment Equity Act and reserves the right to appoint, not appoint or to appoint laterally.

Primary Location: South Africa-Gauteng-Corporate
Work Locations: Corporate
Job: Administrative Officer (Finance)|Clerks
Organization: Revenue Management Division

Full-time

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