Showroom Stockroom Assistant – HomeChoice (Katlehong) Homechoice – East Rand, Gauteng

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Purpose of the role

The ideal candidate for this role will assist in the running and day to day handlings of the HomeChoice Showroom’s stockroom.

Key Performance Areas

Stock management

  • Stock orders, taking constraints into consideration such as storage space and stock on hand
  • Assembling of goods delivered for Showroom floor
  • Notifying Sales team/Stockroom Controller on goods to be moved to Sales floor
  • Maintaining Stockroom according to Business standards
  • Replenishing of Spares for breakages

Provide an exceptional customer experience

  • Ensure a professional, polite and efficient service is offered by acting as an ambassador
  • Take responsibility by ensuring that advice is always given in the customers best interest
  • Ensure that positive results are achieved whilst maintaining customer satisfaction
  • Continuously work towards improving the customer experience and service delivery
  • Assist with floor sales coverage when Stockroom duties are fulfilled
  • Assist with meeting Monthly Intake/NSV targets
  • Assist with customer queries & same day resolution

Administration & Reporting

  • Receipting deliveries from DC
  • Receipting goods return with Security
  • Liaising with Stockroom Controller on Parcels for Click & Collect
  • Overseeing stock transfers to and from the DC as per policy
  • Liaising with Stockroom controller goods received

Qualifications & Accreditations.

Grade 12 / Matric or Equivalent

Experience & Skills

  • Minimum of 1 years stock room experience within a Retail Environment
  • Effective communication skills (verbal and written)
  • Must be able to work shifts, weekends and public holidays
  • Clear credit and criminal record
  • Must be computer literate (email, internet, word and excel)
  • Excellent telephone and face to face customer etiquette

Attributes & Behaviours

  • Customer focused / centric attitude
  • Performance-driven and results-orientated with a relentless drive to succeed
  • A strong can-do attitude and an energetic positive approach
  • Exceptional attention to detail with a thorough approach to work
  • Excellent listening and interpersonal communication
  • Team player but able to work independently
  • Customer focused / centric attitude
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